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Booking conditions

About

TRAVEL

For events taking place more than 20km from Brisbane CBD, travel costs (taxi or petrol p/km) will be incurred. In cases where free parking is unavailable, parking expenses may also be incurred. For interstate, international, or rural events, return flights from Brisbane, accommodation, and ground transfers are the responsibility of the client. All travel expenses, including airfares, accommodation, ground transfers, meals, parking, and other reasonable expenses, are to be paid by the client in addition to our fee.

 

PRIVACY

Indi Dust respects the privacy of its clients. Images created for the organisation will not be reproduced, shared, or published without permission. Internal events and communications are considered sensitive and will not be reproduced without prior permission. For public events, written notification is required if the client does not want the work produced from their engagement to be included on the Indi Dust website or social media pages. If no notification is received, it will be assumed that permission has been granted. Indi Dust will not disclose or discuss any information shared during the engagement with third parties without written permission.

 

USAGE OF IMAGERY

Indi Dust grants clients a non-exclusive, global, revocable license to use all illustrations created at events or in the studio for website galleries, mailouts, social media, etc. All works used in this manner must be attributed to Indi Dust. The attribution must be clearly visible, and a link to “www.indidust.com” or “@ indidust” should be displayed where appropriate. The final delivered artwork may not be manipulated in any way by the client or any third party, including color changes, cropping, isolation of imagery, or editing. If such modifications are required, Indi Dust can provide the final artwork upon request, subject to additional fees. The use of illustrations for branding, packaging, resale, or beyond the original project scope requires prior negotiation and written permission from Indi Dust.

 

CANCELLATION POLICY

Once the engagement is confirmed, cancellations made more than 14 days prior to the agreed event date will not incur any fee. Cancellations within 14 days of the event will result in a 50% fee payable by the client. Cancellations within 7 days of the event require the full fee to be paid. Cancellation of a video project after confirmation requires payment of the full fee. A 50% deposit is required for all bookings over $2,500

PAYMENT TERMS
Invoices are payable within 14 days from the date of the invoice via direct bank transfer. Confirmation of engagement via email assumes understanding and agreement to all booking conditions. Failure to make payment when due may result in the relinquishment of the agreed event date and a halt to any non-event work.

MISCELLANEOUS 

AUTHORITY: 
By agreeing to these terms, clients confirm that they have the authority to enter into this agreement on behalf of their business, company, or employer.

PROBLEMS: In the event of dissatisfaction, both parties agree to notify each other promptly and attempt to reach a mutually agreeable resolution for a period of at least 14 days before pursuing formal proceedings.

JURISDICTION: These terms and the agreement are governed by the laws of the State of Queensland, Australia. Both parties agree to the exclusive jurisdiction of the courts of that State.

TERMINATION: Either party may terminate this agreement immediately if the other party breaches the terms and conditions and the breach is irremediable or if the other party is unable to fulfill its obligations due to bankruptcy, liquidation, or insolvency.

ENTIRETY: These terms constitute the entire agreement between the parties and supersede all prior communications, arrangements, conduct, and agreements.

FORCE MAJEURE: Neither party will be held liable for failing to perform its obligations under this agreement due to circumstances beyond its control, including but not limited to strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, natural disasters, epidemics, pandemics, and disruptions to utilities, communications, or computer services. This clause does not excuse the payment of fees due.

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